Privacy Policy

Who We Are

Metronagon Media (“we,” “us,” “our”) operates the website metronagon.com. We provide professional book cover design, series branding, and children's book illustration services for authors and publishers.

Information We Collect

We collect minimal information necessary to provide our services:

• Payment information: When you purchase a service, payment is processed securely through Stripe. We do not store your credit card number, CVV, or full payment details on our servers. Stripe handles all payment processing in compliance with PCI-DSS standards.
• Email address: If you contact us via email at hello@metronagon.com, we retain your email address and message content solely to respond to your inquiry and provide requested services.
• Analytics data: We use Vercel Analytics, a privacy-friendly, cookieless analytics service. It collects anonymous, aggregated data about page views and site performance. No personally identifiable information is collected through analytics.

Cookies

This website does not set any first-party tracking cookies. Stripe may set strictly necessary cookies during the checkout process to enable secure payment processing. These are essential cookies required for the service to function and do not track you for advertising purposes.

How We Use Your Information

• To process and fulfill service orders
• To respond to your inquiries and provide customer support
• To understand aggregate site usage and improve our website (via anonymous analytics)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services, each with their own privacy policies:

• Stripe — Payment processing (Stripe Privacy Policy)
• Vercel — Website hosting and analytics (Vercel Privacy Policy)

Data Retention

We retain email correspondence for as long as necessary to provide our services and support. Payment records are retained as required by applicable tax and business laws. You may request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Opt out of any future communications

Contact

If you have questions about this privacy policy, contact us at hello@metronagon.com.